Sign in with a magic link

Who this is for

Anyone signing in to Koffyr — agent, agency administrator, insured business, or an individual with a personal account.

Before you start

You need a Koffyr account. If you don’t have one yet, entering your email at sign-in starts registration automatically — see Get started with Koffyr.

Step-by-step

Go to app.koffyr.com/login.
Enter your email address and submit the form.
If Koffyr recognizes a passkey on this device for that email, you’ll be offered to sign in with it directly — skip to step 6.
Otherwise, check your inbox. If Koffyr recognizes your email, you’ll get a sign-in link. If not, you’ll get a registration link instead (see Get started with Koffyr).
Click the link in the email.
Where you land depends on your account:
- One agency → your agency dashboard.
- Multiple agencies, or both an agency and an insured account → the account chooser — click the card for the workspace you want.
- A single insured-business or personal account → your workspace home directly, no chooser.

Joining as an invited client

If an agency invited you rather than you signing up yourself, the flow is a little different:

Click the invite link in the email your agency sent you.
If you already have a Koffyr account, click Already have an account? Sign in and sign in as usual — you’ll land back in the invite flow once you’re signed in.
Otherwise, enter your name, optionally add a passkey, and you’re in.
On a future visit, sign back in at the same neutral, agency-independent sign-in screen the invite link took you to.

If the invite was for an insured organization your agency created on your behalf, you may see a banner offering to claim that organization once you’re signed in — this hands you full ownership of that workspace. It currently only appears on the Inbox page, not on Home, so if you don’t see it right after accepting your invite, check Inbox.

What happens next

You land on your workspace, ready to work. Login events are recorded in the Audit trail.

To sign out, click your avatar in the top-right corner, then click Sign out. Koffyr clears your session and returns you to the sign-in page.

To add a passkey for faster future sign-ins, go to Settings > Security and click Add a passkey, or respond to the one-time prompt Koffyr shows after signing in if you haven’t added one yet.

Troubleshooting

I didn’t get the email. Check your spam or junk folder.

The link expired. Sign-in links are short-lived for security reasons. Return to app.koffyr.com/login and request a fresh one.

I’m seeing the wrong workspace after sign-in. If you belong to more than one workspace, Koffyr remembers your last-chosen context. Click your avatar in the top bar, then click Switch account to open the account chooser and select a different workspace.

My account got locked. Koffyr locks an account temporarily after several failed sign-in attempts — the lockout period increases the more attempts fail, up to one hour. Wait it out and try again, or contact support.

I got a sign-in email I didn’t request. Every sign-in email shows the device and approximate location of the request. If it wasn’t you, click the “Wasn’t you?” link in the email — this locks the account for an hour and signs out every active session as a precaution. Contact support to restore access.

Last verified: 2026-07-14