https://koffyr.com/blog Field notes from the COI desk. ROI math, E&O reality checks, ACORD how-tos. en-us https://koffyr.com/blog/coi-roi-math https://koffyr.com/blog/coi-roi-math Mon, 18 May 2026 00:00:00 GMT ROI A back-of-envelope analysis of where COI labor actually goes — and what 90-second issuance unlocks at the agency P&L level. https://koffyr.com/blog/csr-friday-afternoon https://koffyr.com/blog/csr-friday-afternoon Tue, 14 Apr 2026 00:00:00 GMT CSR Why the busiest two days at your agency might be costing you a five-figure renewal — and what to do about it.